Course curriculum

  • 1

    Introduction

    • Course Manual (Downloadable)
  • 2

    Week 1

    • Customer Service in Hospitality and Tourism - Session 1

    • Customer Service in Hospitality and Tourism - Session 2
  • 3

    Week 2

    • Customer Service in Hospitality and Tourism - Session 3 part 1

    • Customer Service in Hospitality and Tourism - Session 3 part 2

    • Customer Service in Hospitality and Tourism - Session 4
  • 4

    Assignment

    • Assignment